A longer gap since the last won deal, shrinking deal sizes, an account that's gone quiet — the signs are already sitting in Zoho. ChAi connects in minutes and turns them into a clear picture of who's at risk, why, and what to do next.
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A deal can look fine on paper right up until the customer's gone. ChAi combines what's happening in Zoho with support tickets, billing activity, and any usage data you upload — so a change in engagement gets read alongside everything else, not in isolation.
A few clicks, no CSV exports, no manual field mapping.
Your won deals become one signal among several, weighted the way your business actually works.
See who's slipping, why, and what's likely to help, riskiest first.
Longer gaps than usual since the last won deal
Won deals getting smaller
Accounts that have gone quiet
No. Messy or inconsistent data is fine. Where there isn't enough to judge a customer yet, ChAi says so instead of guessing.
No — and that's on purpose. ChAi's scoring and analysis are built around how your business actually thinks about customers. No auto-replies, no scripted outreach. Just a clearer picture, handed to a human.
Yes — connected through Zoho's official OAuth, encrypted with AES-256, and every sync runs server-side. Your Zoho password never touches ChAi.
A few minutes to connect. ChAi starts learning your business immediately after.